Pregnancy Care at Diana Health
Support That Goes Beyond Just Visits
Diana Health App
An easy-to-use, centralized hub for messaging your care team, tracking next steps, and accessing trusted resources.
Care Navigator
A real, dedicated person you can always reach out to for questions, scheduling help, or anything else that comes up.
Classes and Education
Expert-led classes covering birth preferences, labor and delivery, lactation, and newborn care, offered both in-person and virtually.
Still have questions?
When can I schedule my first pregnancy visit?
As soon as you get a positive pregnancy test!
We like to kick off prenatal care with a New Pregnancy Virtual Consult, which is a short telehealth appointment where a Diana Health clinician will get to know you, answer your questions, and make sure you’re ready for your first in-person visit and ultrasound.
What insurance do you accept?
We accept most major insurance plans, including most Medicaid and TRICARE plans. Coverage can vary by clinic, so check out your local clinic’s page for the most up-to-date list.
If you’re still not sure, our team can help you check your coverage before your first visit.
Will I see a midwife during my pregnancy?
If you’d like to! We want to give our patients the most personalized, hands-on support we can throughout their pregnancies, which is why midwifery care is a key part of what we offer.
Our midwives are Certified Nurse Midwives (CNMs), which means they’re licensed health care professionals who are trained to provide expert nonsurgical pregnancy care (prenatal care, labor and delivery, and postpartum care). Our midwives work closely with our OB/GYNs throughout your pregnancy, bringing them in when it’s medically indicated (or whenever you’d like a doctor to be involved).
Midwifery care is great for those looking for more personalized support and a deeper relationship with their provider, as midwife visits are longer and more whole-person centered than traditional prenatal appointments. However, if you decide you want to see Diana Health OB/GYNs more frequently throughout your pregnancy, we’re completely supportive. Just reach out to your care navigator and they’ll work to get you scheduled with an OB/GYN.
Can I see the same provider throughout my pregnancy?
Yes. At Diana Health, you have the opportunity to choose to build a relationship with a primary provider, while also getting to know others on your care team who may be part of your delivery.
Our goal is for you to feel comfortable and supported every step of the way.
Do you accept transfer patients?
Yes. We’re happy to welcome transfer patients, and will work closely with you and your last provider to make the transition as smooth as possible.
In most cases, we’re able to accept transfers up to around 36 weeks. Please get in touch with our team so we can help get you set up.
How many visits will I have during my pregnancy?
We’re excited to see you as soon as you get a positive pregnancy test!
If you’re very newly pregnant, we like to start your prenatal care with a New Pregnancy Virtual Consultation. This visit helps us get to know you, answer any questions you have, and get you ready for your first in-person visit and accompanying ultrasound.
Once you’re around ten weeks, we’ll have you into the clinic for your first in-person prenatal visit (NOB appointment) and ultrasound.
Following that NOB, patients generally have monthly return OB visits (ROBs) until 28 weeks; after that we tend to move to a biweekly ROB cadence. And then we usually like to see you every week during the month leading up to your due date.
After you give birth, we’ll want see you for at least two checkups. Your first postpartum visit will land in ~1-2 weeks post-birth, and the second ~6 weeks after delivery.
Where will I deliver my baby?
You’ll deliver at one of our trusted partner hospitals, supported by a Diana Health care team (which includes a certified nurse midwife, a team of experienced nurses, and an OB/GYN if needed). Check out your local clinic’s dedicated page for more information on the hospital you’ll be delivering at.
What does postpartum care look like at Diana Health?
We feel strongly that care doesn’t stop after delivery. We stay closely connected to you as you recover, with early check-ins and ongoing support for your physical and mental health.
How does pregnancy billing work?
Pregnancy billing can be confusing, so our goal is to help you understand what to expect as early as possible.
Pregnancy care is often billed differently from a typical medical visit. Instead of billing each visit one by one, many pregnancy-related services are billed together after your baby is born. This is called global maternity billing, and it generally includes much of the professional care Diana Health provides during pregnancy, birth, and postpartum care.
Because your insurance decides your final responsibility after your claims are processed, we won’t know your exact final cost at the beginning of pregnancy. To help you plan ahead, your Diana Health Patient Financial Liaison will create a personalized maternity cost estimate based on your insurance benefits and the care we expect you to receive.
Your Patient Financial Liaison will review your deductible, coinsurance, copay, out-of-pocket maximum, and how much you’ve already met. They’re available to walk you through your maternity cost estimate explain what is and is not included, and help you set up a payment schedule. Payment in full is expected by 32 weeks.
Your Diana Health maternity cost estimate does not include every cost related to pregnancy or birth. Hospital charges, anesthesia or epidural charges, lab work, genetic testing, imaging or outside ultrasounds, specialist care, newborn/pediatric care, emergency care, and services from outside providers are usually billed separately.
After your insurance processes your claims, we’ll review your account. If you paid more than your final Diana Health balance, we’ll issue a refund once all claims are finalized.
How much will my pregnancy and birth cost?
The honest answer is: it depends on your insurance plan and the care you receive.
For self-pay patients, as well as patients with commercial insurance, Diana Health will create a personalized maternity cost estimate breaking down the Diana Health portion of your care. This generally includes most of the professional care we provide during pregnancy, birth, and postpartum care.
Your full cost for pregnancy and birth may include other bills too. Ultrasounds/imaging, hospital facility charges, anesthesia or epidural charges, lab work, genetic testing, specialist care, newborn/pediatric care, emergency care, and services from outside providers like MFM are usually billed separately.
To better understand what you may owe overall, we recommend calling your insurance company to ask what is covered, what is in-network, and how your deductible, coinsurance, and out-of-pocket maximum apply.
We know this can be a lot to sort through. Your Diana Health Patient Financial Liaison can help walk you through your Diana Health maternity cost estimate and explain which costs may come from other providers or facilities.
What should I ask my insurance company before my first pregnancy visit?
Before your first pregnancy visit, it can be helpful to call your insurance company and ask a few questions about your pregnancy benefits. This can help you understand what your plan covers, what you may owe, and whether there are any steps you need to take before your first prenatal appointment with Diana Health. While we’re in-network with most major insurers, every plan is a little different, sowe strongly recommend double-checking with your insurance directly.
Here are some questions to ask:
- Is Diana Health in-network with my specific plan?
- Is the hospital Diana Health uses for delivery in-network with my plan?
- Do I need a referral or prior authorization?
- What is my deductible, and how much have I already met?
- What is my coinsurance?
- What is my out-of-pocket maximum?
- Does my deductible reset before my due date?
- Does my plan cover midwifery care?
- Are labs, ultrasounds, genetic testing, and specialist visits covered?
- Do I need to use a specific lab, imaging center, or specialist?
- Are anesthesia and epidural services covered at the hospital?
- How will newborn care be covered after my baby is born?
- How soon do I need to add my baby to my insurance plan?
What happens if Diana Health is in-network but your delivering hospital is not?
Diana Health and the hospitals where we deliver bill separately, which means your insurance may treat them differently. Diana Health may be in-network with your insurance, but the hospital where you deliver — or other teams involved in your care, like anesthesia or newborn/pediatric care — may be out-of-network.
Before your first pregnancy visit, we recommend calling your insurance company to confirm that both Diana Health and your Diana Health clinic’s delivering hospital are in-network. You can find your clinic’s delivering hospital on the Diana Health website.
If the hospital is out-of-network, ask your insurance company what that means for your expected costs.
Who is my patient financial liaison, and how can they help?
A Patient Financial Liaison, or PFL, is a Diana Health team member who helps you understand the financial side of pregnancy care.
After your New OB appointment, your PFL can walk you through your estimated pregnancy costs, explain what’s included and what isn’t, answer billing-related questions, and help you understand your payment options.
What’s included, and not included, in my Diana Health maternity cost estimate?
Your Diana Health maternity cost estimate generally includes most of the professional care Diana Health provides during pregnancy, birth, and postpartum care, such as:
- Routine prenatal visits with Diana Health
- Diana Health provider services related to your birth
- Postpartum care with Diana Health
It does not include every cost related to pregnancy or birth. Services that are usually billed separately may include:
- Hospital facility charges
- Ultrasounds or imaging
- Anesthesia or epidural charges
- Lab work
- Genetic testing
- Maternal-fetal medicine visits
- Vaccines or injections
- Non-stress tests
- Newborn or pediatric care
- Emergency care
- Other specialist or outside-provider services
This means you may receive bills from Diana Health and from other organizations involved in your care, such as the hospital, lab, anesthesia group, imaging center, or newborn care team.
Are labs, ultrasounds, genetic testing, or specialist visits included in my Diana Health maternity cost estimate?
Oftentimes, no. Labs, ultrasounds, genetic testing, and specialist visits are often billed outside of your Diana Health maternity cost estimate, even when they are ordered or recommended by your Diana Health care team.
Whether these services are covered, and how much you may owe, depends on your insurance plan. Some plans require you to use a specific lab, imaging center, or specialist for the lowest cost.
Before these services are performed, we recommend asking your insurance company: “Is this service covered, and do I need to use a specific lab, imaging center, or specialist?”.
Are hospital, anesthesia, epidural, or newborn charges included in my Diana Health maternity cost estimate?
No. Hospital facility, anesthesia, epidural, and newborn charges are usually billed separately from your Diana Health maternity cost estimate. These bills may come from the hospital, anesthesia group, pediatric/newborn care team, or other providers involved in your birth.
We recommend calling your insurance company before delivery to ask how these services are covered and whether the hospital and related providers are in-network with your plan.
Why do I need to pay my maternity cost estimate by 32 weeks?
We ask that your maternity cost estimate is paid in full by 32 weeks so you can head into the final weeks of pregnancy with one less thing to worry about.
Because pregnancy care is often billed differently than other visits, your payment plan helps spread your expected Diana Health out-of-pocket cost over time instead of leaving you with a larger balance close to delivery or after your baby arrives.
After delivery, your insurance will process the final claims. If your final balance is different from your maternity cost estimate, we’ll work with you to account for any remaining balances or adjustments.
What happens if my insurance changes during pregnancy?
If your insurance changes during pregnancy (for example, if you switch plans or lose coverage), please let your Patient Financial Liaison know right away. It’s also important that you update your insurance information with Diana Health.
Depending on when your new plan starts, some pregnancy care may be billed to your prior insurance and some may be billed to your new insurance. Once we have your updated insurance information, we’ll update your maternity cost estimate if needed.
Do I need to add my baby to my insurance after birth?
Yes. After your baby is born, you’ll typically need to contact your insurance company or employer to add your baby to your plan. Diana Health does not manage this process for you.
We recommend starting the process as soon as possible after birth so newborn-related charges are processed under the right coverage. Your insurance company and/or employer can tell you the deadline for adding your baby to your plan.
