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Frequently Asked Questions

Everything you’ve wanted to know about Diana Health

 

 

Diana Health

General questions about Diana Health

What does collaborative care mean?

Collaborative care means your entire Diana Health team is coordinating your care together. Our electronic health record allows each of your Diana Health providers to have a full picture of your whole health, so that they can make coordinated recommendations for your care. This means your Certified Nurse Midwife is talking to your therapist, and your OB/GYN is engaged with your dietitian. This ensures that every provider has a full view of what makes you uniquely you.

What is a midwife?

At Diana Health, all of our midwives are Certified Nurse Midwives, which means they are all advanced-level, registered nurses who specialize in women’s healthcare and childbirth. While midwives are specialized in assisting women in labor & delivery, their skill set goes well beyond that. Our midwives can treat menopause, adolescent gynecology care, urgent gynecology needs, prenatal care, and postpartum care. Our midwives work hand-in-hand with our physicians to provide comprehensive, whole health care to women of all ages.

Can I choose my provider at Diana Health?

Yes! One of the things we stress in our Diana Difference is that you are in the driver’s seat, and that includes your choice of provider. Whether you would prefer a midwife or an OB/GYN, a male or female provider, we try to meet all of your needs. However, we also believe in collaborative care and encourage all of our clients to meet as many Diana Health providers as they would like to find that one that fits best with your needs.

What type of provider might be right for me?

At Diana Health, one of our core differentiators is our focus on provider choice. At each of our practices, we have multiple types of providers you can see – but which provider type might be right for you?

OB/GYN – Our physicians are ideal for high-risk OB clients, or clients with complex gynecological needs. If you need high-touch care with a potential for a surgery, an OB/GYN may be the best choice.

Certified Nurse Midwife (CNM) – Our CNMs are trained to see any and everything women’s health, with a particular focus on maternity care. Our midwives are perfect for clients with low-risk pregnancies, annual well woman visits, adolescent care, and routine gynecology concerns.

Nurse Practitioners – Our Nurse Practitioners are also trained to treat any and everything women’s health, but they are especially great for urgent gynecology needs like UTIs and STIs. You can see a Nurse Practitioner for everything from routine gynecology care, to adolescent care, to menopause, to low-risk prenatal visits.

Do you take insurance?

Yes! We believe that high quality, comprehensive women’s health care should be available to everyone. We take insurance at all of our locations, including from major insurance providers, regional plans, Medicaid plans, and exchange health plans.

To learn more about the specific plans accepted at your local Diana Health location, visit their location page or call your local practice.

I received a bill from Diana Health – where can I pay it?

Thank you for being a client with Diana Health! To find our self-pay billing portal, please visit our Current Patients page.

Is Diana Health only for pregnant women?

Absolutely not! Diana Health is here for all women, regardless of your life stage. From adolescent care to menopause care, we are here from your first period to your last, and beyond!

Where can I find the Diana Health app?

Right now, the Diana Health Client App is an exclusively mobile-based app that can be found in either the Apple App Store or Google Play Store. You cannot access our app from a desktop or laptop computer. To download the Diana Health Client App, visit our Current Clients page.

Gynecology

Questions about Diana Health’s gynecology services

What makes Diana Heath’s Whole Health Wellness Exam different?

It’s important that every woman have an annual exam each year for preventative care. We have designed an annual exam that takes into account the whole you – physical, mental, and social. For more information about what makes our annual exam unique, check out our full blog about it.

Does Diana Health offer hormone therapy for menopause?

Yes! Our menopause care is comprehensive and tailored to you. When you meet with your Diana Health provider, you will both discuss your specific needs, concerns, and desires and our different treatment options. We have a variety of ways to address the symptoms of menopause, including hormone-based and non-hormone based solutions.

What are my fertility options at Diana Health?

While Diana Health does not provide IVF at any of our locations, we are able to provide a variety of family planning solutions and coordinate with local fertility centers should you require more extensive treatment. We can discuss your family planning concerns, lab results, and needs during a preconception counseling session. Then, we can work with you try a variety of medication options to try to promote fertility. Finally, some of our locations do offer IUI services. For a better understanding of your local practice’s family planning services, please contact your local Diana Health practice.

What is a midwife?

At Diana Health, all of our midwives are Certified Nurse Midwives, which means they are all advanced-level, registered nurses who specialize in women’s healthcare and childbirth. While midwives are specialized in assisting women in labor & delivery, their skill set goes well beyond that. Our midwives can treat menopause, adolescent gynecology care, urgent gynecology needs, prenatal care, and postpartum care. Our midwives work hand-in-hand with our physicians to provide comprehensive, whole health care to women of all ages.

Pregnancy

Questions about Diana Health’s maternity care services

What is a midwife?

At Diana Health, all of our midwives are Certified Nurse Midwives, which means they are all advanced-level, registered nurses who specialize in women’s healthcare and childbirth. While midwives are specialized in assisting women in labor & delivery, their skill set goes well beyond that. Our midwives can treat menopause, adolescent gynecology care, urgent gynecology needs, prenatal care, and postpartum care. Our midwives work hand-in-hand with our physicians to provide comprehensive, whole health care to women of all ages.

Does Diana Health support medicated births?

Yes! We believe in supporting every type of birth, no matter what your preference may be. All of our hospital partners are equipped to administer epidurals safely and effectively. If you would prefer an epidural, make sure to indicate that in your birth preference discussion with your Diana Health provider.

Does Diana Health support natural births?

Yes! Our Certified Nurse Midwives are specially-trained in labor support strategies to help move you through labor naturally and with or without medication (depending on your preferences). Our labor and delivery rooms are equipped with a variety of natural pain management solutions for those wishing a natural birth, including birthing balls, birthing bars, aromatherapy, hydrotherapy, and massage techniques. To know more about the pain management options for you, contact your local Diana Health practice.

Do you support home births or water births?

While we fully support every woman’s choice of birth environment, at Diana Health, we exclusively perform labor & delivery in a hospital setting. We believe that this allows us to provide our compassionate, individualized care to women of all needs and risk profiles. We have worked with each of our hospital partners to create an environment that supports every type of birth, whether you want a completely natural birth or would prefer a more medicated route.

Do you work with doulas?

Yes! While Diana Health does not have doulas on staff, we fully support doulas and the beautiful, empowering advocacy they bring to our clients. We also welcome doulas into our labor & delivery rooms. To understand more about how our providers work with doulas, contact your local Diana Health practice.

What are my birth preference options?

Every Diana Health location has unique birth preference options, based on the capabilities of our hospital partners. When you log into your Diana Health app, you will be able to select your specific preferences some preferences include things like: aromatherapy, birthing balls, hydrotherapy, lighting and music design, celebratory meals, remote monitoring, and more. To learn more about the birth preferences available at your Diana Health hospital partner, contact your local Diana Health practice.

Does Diana Health accept pregnancy transfers?

Yes! We believe that the pregnancy experience is too precious to stay with a provider who isn’t connecting with you or listening to your needs and preferences. Every Diana Health practice accepts pregnancy transfer patients. To learn our precise transfer requirements, please contact your local Diana Health practice.

Mental Health

Questions about Diana Health’s mental health services

Do I already have to be a Diana Health client to book a mental health visit?

No! Any woman can book a visit with Diana Health’s mental health services, even if you have not been previously seen at Diana Health.

What’s the difference between a Mental Health Nurse Practitioner and a Mental Health Therapist?

At Diana Health, we believe that mental health care should be comprehensive, just like the rest of your care. That’s why we have both LCSWs (Licensed Clinical Social Workers) and PMHNPs (Psychiatric-Mental Health Nurse Practitioners) on our Mental Health team. They work together to treat all of your needs. PMHNPs are masters at medication management for mental health conditions and LCSWs provide compassionate, 1:1 therapy. Whatever your mental health needs are, our team is here for you.

Are men able to use your mental health services?

While we absolutely support and uplift men seeking mental health services, all of the services available at Diana Health are available for women.

Virtual Visits

Questions about Diana Health’s virtual visits

Is virtual care “as good as” an in-person visit?

Absolutely! Our Care team has identified particular visit types that can be done virtually without compromising the quality of care. During your virtual visit, your provider will review your concerns thoroughly and if anything needs closer attention, we can easily schedule an in-person follow-up. This saves you time while ensuring you receive the care that you need, quickly.

What kind of visits can be seen virtually?

We can see a variety of gynecology and prenatal visits via virtual care including things like: menstrual health concerns, abnormal bleeding or irregular periods, birth control consults, urinary concerns, urgent concerns like UTIs and STIs, and yeast infections. There are also some prenatal visits that can be seen virtually.

Do I need any special equipment for a virtual visit?

All you need for your virtual visit is a smartphone, tablet, or computer with a camera and microphone. Please make sure to download Zoom ahead of your appointment. If you need any help, feel free to contact us — we’re here to make sure everything goes smoothly.